Giveeverycalleraclearnextstep.
We build and manage custom AI front desks that provide 24/7 phone coverage around the workflow you set. Schedule appointments around your team's availability and reduce the pressure on your existing front desk and on-call team.
Built to fit your existing call flow and tools
Plus custom webhook and API support for your existing CRM, PMS, and operational software.
Who It's For
Serving clients & residents
You and your team are in meetings, on-site, or serving clients and cannot pick up incoming phone calls.
After-hours & weekends
Calls come in during evenings and weekends when your main office is closed and on-call staff are tied up.
No voicemails left
Callers hang up when they reach voicemail and look for another provider before your team can follow up.
Reduce team pressure
Provide reliable 24/7 phone coverage and clear next steps without burning out your existing staff.
A large portion of important calls arrive when your office is closed, putting heavy pressure on on-call staff and overflowing voicemail boxes.
What We Handle For You
Everything you need to provide 24/7 phone coverage around the workflow you set, schedule appointments around your team's availability, and route calls accurately.
24/7 Phone Coverage
Provides 24/7 phone coverage around the workflow you set, answers routine inquiries, and schedules appointments around your team's availability.
24/7 Phone Coverage
Provides 24/7 phone coverage around the workflow you set, answers routine inquiries, and schedules appointments around your team's availability.
Missed-Call Instant Follow-Up
If a line is busy or staff are on another call, the system triggers an immediate follow-up so callers receive a clear next step right away.
Direct Calendar Scheduling
Callers choose an appointment slot matching your team's live availability, eliminating phone tag and keeping your schedule organized.
Built Around How Your Team Operates
Map the call flow
We document your operations, office hours, FAQs, escalation rules, and preferred contacts.
Your team stays in control.
Sablera follows the rules your team sets: who gets contacted, what information is collected, when a call is escalated, and when it should be logged for follow-up.
Who gets contacted
Route calls strictly to the designated contacts or on-call staff your team specifies.
What information is collected
Capture caller name, unit or property, contact info, and context before any notification.
When a call is escalated
Trigger live transfers only when specific criteria are met—protecting your staff from burnout.
When it is logged for follow-up
Routine inquiries get clear next steps and automated logging so daytime staff can review with full context.
Every system is thoroughly tested with simulated scenarios before any live phone line is connected.
Walk through your call flowEngagements are scoped around your operation.
Every Sablera system is configured around your call volume, business rules, existing tools, and support requirements.
Full setup, testing, and continuous monthly management.
We map the workflow, build the call handling, test real scenarios, launch it with your team, and keep refining it as your operation changes.
1. Map the workflow
We document your operations, hours, FAQs, escalation rules, and preferred contacts.
2. Build the call handling
We engineer the custom call handling around your exact process, not a generic script.
3. Test real scenarios
We test common inquiries, edge cases, and escalation paths with your team before launch.
4. Launch with your team
Conditional call forwarding activated on your existing business lines with zero disruption.
5. Manage and refine
We review call handling, update business information, and keep refining the system as your operation changes.
FAQ
Got Questions?
Everything you need to know about how Sablera works, pricing, setup, and support.
Give every caller a clear next step.
Provide 24/7 phone coverage around the workflow you set, reduce the pressure on your staff, and ensure every urgent call gets handled properly.
Walk through your call flowBuilt and managed directly by technical founder Ansh. Configured around your operations with ongoing testing and dedicated refinement.